Keep your phone close to your Anytime 5Pro device, check that Bluetooth is on and open the app. The app must be allowed to run in the background during monitoring. Distance and wireless interference can interrupt the connection, and alerts may not arrive while it is disconnected. Follow any message in the app and contact support if the connection or readings do not resume.
Do not clear the app’s cache during monitoring; the Instructions for Use warn that this can cause an error and loss of stored data.
For help using the app or device, contact the support team. For advice about your glucose results or treatment, speak with your healthcare professional. If readings or alerts do not match your symptoms or expectations, follow the Instructions for Use and check with a blood glucose meter. Do not ignore symptoms or base a treatment decision on a trend arrow alone.
Lifting adhesive and a sensor that has come off completely need different handling. For lifting adhesive, the Instructions for Use describe support with a medical adhesive patch. If the sensor has come off, follow the guide’s instructions for ending or replacing the session. The device is single use and must not be reused. Contact support about the next steps.
If you notice significant skin irritation around or under the sensor, remove the sensor and stop using the system. Contact your healthcare professional before continuing to use it, as directed in the Instructions for Use.
Anytime 5Pro is intended for up to 16 days of use. Follow the app’s session information and the Instructions for Use. The device is designed for single use and must not be reused. The stated wear period is not a guarantee that every sensor will complete a full session.
Use the instructions labelled for your own model. The supplied Anytime 5-series Instructions for Use include Anytime 5Pro and do not cover CT3. Setup and device handling differ, so 5Pro instructions should not be used as a CT3 setup guide.
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