Privacy Policy
How this website handles information when you browse, shop or contact us.
01
Information we collect
Enquiries
The Contact Us form asks for your first name, last name, email address, enquiry type and message. If you ask about an order, we may need its reference and enough detail to investigate. Please do not send payment card details through the form.
Shopping
If you place an order, checkout requests the contact, billing and delivery details needed for the purchase. The order record can include the items purchased, an order reference and fulfilment status. The payment provider and the payment details visible to the website operator still need to be confirmed.
Website membership
A website account can contain sign-in and profile details and be associated with orders. This account is separate from an account used in a manufacturer’s CGM app. Public pages can be viewed without creating a website account.
Newsletter subscription
The footer form asks for an email address and offers a separate newsletter consent checkbox. An enquiry or website account does not, by itself, subscribe you. The mailing process, consent record and unsubscribe route need confirmation.
Website use and CGM app information
Wix can process technical information, such as IP address and browser or session information, to run the site. The actual analytics, advertising and cookie inventory needs confirmation. This website policy does not describe information collected within the manufacturer’s CGM devices or apps. Please do not include glucose readings, diagnoses or other health information in the general contact form. If you do, it may be received as part of your enquiry; the handling process needs confirmation.
02
How information is handled
Why details are used
Enquiry details support a reply. Checkout and order details support a purchase, delivery and related support. A website account supports sign-in and order history. This page does not describe any additional uses of personal information.
Service providers and payments
Wix provides parts of the website platform. The payment processor, delivery partners, email tools and the information each receives still need to be verified. The website operator’s access to card details must also be confirmed.
Cookies and analytics
Wix may use cookies and similar technology to operate the site. The site-specific cookie list, analytics or advertising tools, consent settings and retention periods require confirmation.
Disclosure and overseas processing
The organisations that receive personal information, and the countries in which they process or store it, have not yet been confirmed. This page does not identify those locations.
Security and retention
This page does not specify the website’s access controls, storage practices, retention periods or deletion processes.
03
Your choices and contact
Access and correction
People may request access to, or correction of, personal information held about them. The responsible website operator, dedicated privacy contact, identity checks and response process are not specified here.
Marketing choices
The footer presents a separate checkbox for newsletter consent. Details of the mailing service, consent records and unsubscribe method are not specified here.
Questions and complaints
A privacy contact and complaint-handling process must be confirmed. In Australia, the Office of the Australian Information Commissioner explains how to raise a complaint with an organisation and, where appropriate, with the OAIC.
Scope and updates
This information concerns this website. It does not set out the manufacturer’s CGM device or app privacy practices. The website operator, policy effective date and update process are not specified here.
Privacy contact information
The website operator’s legal name, business address and privacy email are not specified here.