INFORMATION
Terms of Sale
Purchases, delivery and consumer rights.
For retail purchases through the Yuwell Anytime website. Read this page together with the relevant product information, Shipping Policy and Returns & Warranty.
Shipping
Delivery details are in our Shipping Policy.
AT A GLANCE
Returns & warranty
Refer to Returns & Warranty for assistance.
Consumer rights
Consumer guarantees apply in addition to any commercial warranty.
Terms in detail
Products and ordering
Before ordering, review the selected product, quantity and description.
If you need clarification about a purchase, contact us before proceeding.
Prices and payment
Review the displayed purchase details before making payment.
Keep your purchase confirmation and proof of payment for order enquiries.
For questions about payment or an existing order, use Contact Us.
Shipping and delivery
Orders are shipped to the address provided at checkout. Please ensure
your address details are accurate. Dispatch and delivery estimates,
delivery methods and shipping enquiries are covered in our Shipping Policy.
Returns and warranty
For damaged deliveries, product quality concerns and warranty enquiries,
refer to Returns & Warranty. Include purchase details, the product model
and serial or LOT number where available when requesting assistance.
If a commercial warranty was supplied with your product, refer to that
warranty for its coverage, duration and claim conditions.
Your consumer rights
Nothing in these terms excludes rights that cannot be excluded under
Australian Consumer Law. Consumer guarantees apply in addition to any
commercial warranty. The remedies available depend on the problem and
the rights that apply to your purchase.
Contact us
For questions about your purchase, use our Contact Us form. Include your
purchase details so the team can identify your order.
If you purchased from another retailer, contact that seller about your
purchase. The seller remains responsible for addressing rights under
Australian Consumer Law.
If you have questions about your purchase, contact our friendly team.
NEED FURTHER HELP?